It’s very simple! Just select your favorite item, upload your high-quality photo/drawing, or type the text/Morse code you wish to engrave directly on the product page. Please double-check your spelling and image clarity before adding the item to your cart so we can craft it perfectly for you.

We are proud to offer FREE shipping on all U.S. orders! Because every piece is custom-made to order, please allow a few days for our artisans to craft your item before it is shipped. You will see the estimated delivery timeframe at checkout.

We want you to absolutely love your Customunik piece. We offer a 30-day Return & Exchange policy from the date you receive your order. Please note that since personalized items are crafted specifically for you, certain conditions may apply. You can review our full Returns & Refunds Policy for more details.

Once your beautifully crafted order is dispatched, you will receive a confirmation email containing your tracking number. You can also click the "Track Order" link in our website’s top menu at any time to see real-time updates on your package.

Yes, we do! We’d love for you to experience our crafted-for-love pieces. Use the promo code FIRSTORDER at checkout to get 20% OFF your very first purchase with us.

Our support team is always here for you. You can reach out to us via email at support@customunik.com or call us at +1 914-933-7979 (Mon - Sat: 9AM - 5PM EST).